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Small Businesses

Closing security gaps for a growing service business

Small business, anonymized pending client approval

A growing service business needed a practical cybersecurity baseline and a properly governed Microsoft 365 environment without disrupting day-to-day operations.

The challenge

The business had scaled quickly and technology decisions had been made reactively by whoever needed a tool fastest. There was no consistent multifactor authentication, backup practices were unclear, and the owner had no visibility into overall risk.

Context

Leadership recognized the business had outgrown an informal approach to technology but didn't have the internal expertise to know where to start or what to prioritize first.

Our approach

We ran a cybersecurity readiness review against practical, business-appropriate benchmarks, then sequenced a roadmap that addressed the highest-risk gaps first without requiring a large upfront technology overhaul.

The solution

Multifactor authentication rolled out organization-wide, a reviewed and documented backup strategy, endpoint protection standardized across devices, and a lightweight staff security-awareness session.

Outcome

  • Multifactor authentication in place across all business accounts
  • A documented, tested backup and recovery process
  • Ownership now has a clear, prioritized view of remaining technology risk

Client testimonial pending approval.

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Deliverables

  • Cybersecurity readiness assessment
  • Prioritized remediation roadmap
  • Backup and recovery documentation
  • Staff security awareness session

Methods

Cybersecurity readiness reviewMicrosoft 365 configurationStaff training

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